Planning your next holiday? Have travel related questions? We compiled a list of frequently asked questions to help you out. If you don’t find what you are looking for, feel free to reach out!
Do I need a Covid test?
Depending on which country you are traveling to. We will refer to the country’s restrictions.
Do I need to quarantine?
We will check the regulations for the country you are traveling to and advise accordingly.
Which countries are safe to travel to now?
If I need to cancel this booking due to Covid 19. What are your cancellation terms and conditions?
What activities can I do on my vacation that are Covid friendly?
When is the best time to travel?
I have travel credit with “Qatar Airways”, can I use this to book with you?
The travel credit is held with the airline, therefore you will need to contact the airline and redeem this credit with them directly.
Can I carry my prescription medication with me, in my handbag, on the flight?
Am I allowed to take my own smokes with me, if so, how many boxes am I allowed?
I have booked a tour, with external provider 'X'. Are they a sustainable provider?
How flexible is this package? Will I be able to change my travel dates in a case of unforeseen circumstances.
Does your travel insurance include Covid cover?
Why should I book with a travel agent, why can’t I just book this by myself, online?
I’m scared to travel. Do you think I should go ahead and make this booking?
What are the benefits of booking far in advance? Why can’t I just make my booking 1 month before my trip?
Can I make this booking if I don’t have a passport?
Who do I contact in case of an emergency?
I see that my flight departs at 11am, what time should I arrive at the airport?
Is it better to do currency exchange before I leave my country?
How much luggage can I take with me?
Will I get food on my flight?
I can only speak English. Will this make it hard for me to find my way around in a different country?
What should I do when my flight is delayed or cancelled?
What should I pack?
What documents do I need for this international trip?
- Copy of your passport
- Visa if required
- All vaccination cards/documents
- Booking confirmation documents
- If you are traveling with children an unabridged certificate will be required